For a great customer experience, every interaction at every customer touchpoint must be exceptional. This course ,provides you with all you need to know about creating a customer centric culture and coming up with a workable customer experience framework for your organization.
Target Audience
The course will be of interest to a wide range of customer service, marketing, PR, communications, sales, and operations professionals. It addresses professionals wishing to understand the importance and role of customer experience and to design and implement CX programs and build their competencies in marketing and sales and to develop their skills in such disciplines
Course Information
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Starting Date |
January 6th, 2025 |
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Training Format |
In-person (Instructor-led) |
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Program Duration |
Three (3) Days, from January 6th, 2025 - January 8th, 2025 |
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Location |
Alfaisal University Campus, Riyadh, (Takassusi Street) |
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Fees |
SAR 7,000 -including Course Materials |
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Time |
From 9:00 AM-15:00 PM (with breaks) |
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Program Language |
English |
| Brochure | Download Brochure |
| Registration Deadline | December 15, 2024 |
For inquiries, please contact
Office of Executive Education & Development at Alfaisal University, College of Business.
Telephone: + 966 11 215 8995 / 8926
Mobile Business Account: + 966 53 774 1330
Email: exec.ed@alfaisal.edu