For a great customer experience, every interaction at every customer touchpoint must be exceptional. This course ,provides you with all you need to know about creating a customer centric culture and coming up with a workable customer experience framework for your organization.
Target Audience
The course will be of interest to a wide range of customer service, marketing, PR, communications, sales, and operations professionals. It addresses professionals wishing to understand the importance and role of customer experience and to design and implement CX programs and build their competencies in marketing and sales and to develop their skills in such disciplines
Customer Experience and Brand Activation Professional Brochure
Download BrochureFor inquiries, please contact
Office of Executive Education & Development at Alfaisal University, College of Business.
Telephone: + 966 11 215 8995 / 8926
Email: exec.ed@alfaisal.edu